1. Introduction
Verus Labs ("we," "us," "our") operates verus-labs.com (the "Site") to showcase and promote AI receptionist services for gyms, spas, driving schools, tutoring academies, and other service businesses. This policy describes what information we collect through the Site and how we use it.
2. Information We Collect
- Contact form: name, business name, phone number, email address, industry, estimated call volume, and any notes you provide.
- Live demo chat: messages you send to test our AI agent demo are processed to generate a response and may be temporarily logged for quality and debugging purposes.
- Automatically collected: aggregated, non-identifying analytics about page visits (page views, referring site, device type).
3. How We Use Information
To respond to your inquiry and schedule a discovery call, to operate and improve the live demo, and to understand aggregate site traffic. We do not sell your personal information to third parties.
4. Third-Party Processing
We rely on third-party workflow automation and AI infrastructure providers to process form submissions and chat messages, acting only on our instructions. We also use analytics providers (see Section 7) to understand site traffic.
5. Data Retention
Contact form submissions are kept as long as reasonably necessary to respond to your inquiry and maintain business records. Demo chat logs are deleted or anonymized on a routine basis.
6. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Email hello@verus-labs.com to make a request.
7. Cookies & Analytics
We use Cloudflare Web Analytics, which is cookieless and does not identify you individually. We also use Google Analytics, which uses cookies to understand site traffic; this only runs if you accept analytics cookies via the banner shown on your first visit. You can change your choice at any time by clearing your browser's local storage for this site.
8. Changes to This Policy
We may update this policy from time to time; the effective date above reflects the most recent revision.